If you are unhappy with any of our products or want to return it for whatever reason here are the steps to follow.
1. You contact us
Use the contact form on this site or email us at support@emolly.co.uk
2. You tell us why
Whatever the reason is we would like to know as it will help is to improve what we do and how we do it.
3. We will give you a returns code
That enables us to link your order with the returning item.
4. You return it to us
Wrap everything up safely. Use the packaging and box it arrived in if it is best to do so. Make sure you include the returns number.
5. We refund you
Usually on the day we receive the parcel from you.